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Full-Service IT Support

Anytime, anywhere—if you need it Remote Tech Expert has you covered!

We work directly with your startup, SMB, or organization or we can work as your IT firm’s contractor.

Nationwide 24/7 Help Desk

IT emergencies can arise any time of day or night, which is why our help desk is available 24/7 and 365 days per year. They can login remotely to get to work or dispatch a team ASAP for your emergency IT needs.

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Scheduling, Planning, Reporting, & Logistics

For non-emergent IT solutions, we assess you or your client’s needs and curate or optimize your IT plans. Then we schedule and dispatch the technical team required to complete your project. If you aren’t precisely sure what you need but know what isn’t working—we will create a signature solution.

Onsite IT

Our full-service IT support technicians can install or upgrade your existing technology to ensure you maintain a competitive edge. Our objective is to secure your business and data, optimize communication, streamline workflows, and ensure mobility.

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  • Networking Infrastructure

  • Telecommunications Cabling

  • Fiber Optic Cables

  • POS Installation

  • Routers

  • Wireless Access Points

  • Smart Office Setup

  • TV/LED Mounting

  • Computer Repairs

  • Computer Cleanup

  • Virus Removal

  • Website Security 

  • Website Design 

  • Cloud Computing

  • IT Security

  • Wireless Cameras

  • And More!

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Remote IT

Not all IT needs require a live technician. When possible, our technicians login remotely to service your network and technology. This empowers us to resolve your IT issue ASAP and with minimal disruption. Sometimes we login first to assess your needs, then dispatch a live field engineer.

Real-Time CRM

All projects are managed, monitored, and updated within our real-time CRM. This keeps you apprised and ensures our technicians have the information they need to succeed. For large and complex plans, we train our technicians on your unique specs.

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